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Strategies To Easily Implement Now
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Technology Should Be a
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A
Performance Management Perspective:
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You Can Learn All You Want About Business Strategies,
Goal Setting
and Leadership
But
If You Do Not Learn How to Transform the
Day-to-Day Tasks, You Will
Not Succeed
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Site Map |
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Performance Management must include the management of daily operations:
◙
Does it take months to introduce a new product/service, when it needs
to take
weeks or even days to meet demands?
◙
When a change in product design, customer order or market condition is
received,
do things seem to go haywire?
◙ Is it difficult to re-align your processes,
people, and technology in response
to shifts in customer requirements?
◙ Is most of your time spent
on day to day issues, leaving little time to reflect?
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Dear Decision
Makers, You
have heard it many times: create business strategies, write down your
goals, become a leader, and take action. There is loads of information
out there on these subjects and you have probably read many articles and
books, attended seminars, taken classes and participated in discussions
on these |
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management subjects. But there is something missing isn't there?
They are all easy to understand; nothing overly complicated - it is not
rocket science.
I used to think that "taking action" was the key ingredient and not
taking action is what keeps us from succeeding -- and this is very true,
but you have to look deeper. The answer lies in the details of
the "action" and the management of those actions -- The right business strategies
for optimum performance management.
Let me explain
You may have decided that one of your
business strategies is to create more revenue by nurturing your existing
customers rather than going after new customers. You have written down
several goals (e.g. turn 20% of existing customers into repeat |
customers within 60 days). You know that to be successful it is important to lead
the way by motivating, providing the right tools etc. By communicating
your strategies and goals to those who will help you make it happen, you
are taking action to get it done. Great!
Now comes the hard part, which is also the most critical element--
understanding the details of how work is performed and then insuring
they are done as efficiently as possible so your business strategies and goals
become a reality.
For example
If your product or service delivery dates are 2 days late 50% of the
time, do you think this might affect your customers' willingness to give
you more orders?
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- Do you understand why you are
unable to meet customer delivery requirements?
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- Is it because of a problem with
order entry, scheduling, not enough staff, inventory problems,
human error etc.?
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- Do you know why these issues
exist, I mean really know why, down to the root cause?
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- Have you been able to correct
these issues?
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It's all in the
details
Attention to the details may not be as glamorous as developing business
strategies, but it is attention to the details that separates
the successful business from the not so successful. Your business
strategies must include focusing on the details. Performance management
of daily operations will yield productive results.
This is not rocket science either. It is just that, the issues are
multi-faceted and require the help of others in your organization. This
results in a longer learning curve and often causes you to "put it off". But once mastered, the learning will
be used for success over and over again. If it were simple to explain
and learn, then you would see as many new authors on this subject as on
leadership and strategy. |
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Here you
will find
information, techniques, insights and tools to
help your company operate with ease, efficiency and efficacy.
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The focus
The focus of this site is on the "inner-workings" that must
come together to produce and distribute desired products and services in
the most effective manner. In other words, the management of
individual tasks and outcomes. Business strategies with a
different focus -- a micro rather than macro approach. If you are
dealing with...
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How to start
I know, there are so many variables and it
is difficult to get started in the right direction. So, where do you
start? Here's what you do.
Think about what is going on at your company. Which of the issues above
seem to pop up the most? That's where you start.
Do not get sidetracked
about other issues, just focus on one. Yes, these issues are definitely
inter-related and you will have to deal with multiple issues to solve
one, but we are talking about where to start, where to spend your time
learning more, hearing how others have solved similar problems and
determine the actions you need to take. If you start with the most
prevalent problem the others will follow.
Now get going. Click around the site,
pick up ideas and start improving on the details... then your
business strategies
and goals will be achieved!
Enjoy and prosper,
Kay Graham-Gilbert
P.S. Don't forget to request your
Free report: 7 Tips for Growing Your Business You Do Not Want
to Ignore: Business Strategies To Easily Implement Now.
Get
the Business Strategies Now.
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We recognize that we do not have all of the answers
and there are many resources available to help you achieve optimum performance
management.
That is why we not only share our own insights on how to become more
effective but also those of others. Throughout
the site you will find our choices for various business improvement software
tools, articles, books etc.
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You possess the drive to satisfy customers,
we
are here to help you get there. |
Performance
Management
across the organization
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2005 All rights reserved. Interactive Consulting for performance management
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